Who are we?
Our website address is : https://annaelleouet.fr
Anna Elleouet is a company, EURL Anna Elleouet
Head office : 1, rue Paul Bourget – 35200 Rennes France
222-224 Boulevard Gustave Flaubert
63000 Clermont-Ferrand France
Webmaster : Manou B.
Director of publication of the site: Annie Elleouet
Use of personal data collected
If you go to the login page, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, the lifetime of a screen option cookie is one year.
For users who register on our site (by placing an order), or who use our contact form, we also store the personal data that has been indicated. All users can see, change or delete their personal information at any time. They can request the deletion of their personal data from the site managers, who can also view and modify this information.
We collect information when you place an order on our store.
During your visit to the site, we track :
- Location, IP address and browser type: we use them to estimate taxes and shipping costs
- Delivery address: we will ask you to enter it to estimate the delivery costs before you place the order, and to send you the order!
When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card information and possibly account information such as user ID and password. This information will be used to :
- Sending information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligation, such as the calculation of taxes
If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill the order validation for future orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to do so. For example, we store order information for two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We accept credit card payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to complete the payment, such as the total amount or billing information.
If you leave a comment on our site, and send a message via the site's contact form, you are saving your name and email address in cookies. This data is collected for your convenience so that you do not have to re-enter your details when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Posts on this site may include embedded content (e.g. videos, images, posts, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited those websites.
The rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include data that we are required to retain for administrative, legal or security purposes.
Who has access to your data
The site manager has access to the information you provide to us.
The shop operator has access to order information such as what was purchased, when and where it should be shipped, and customer information such as your name, email address and billing and delivery information.
Our team has access to this information to process orders, assist you and if necessary, issue a refund.